Privacy Policy

This Policy explains how BlackBoxWorld LLP collects, uses, stores, and protects personal data when you visit the website or work with us.

1. Data controller

• BlackBoxWorld LLP, registered in England and Wales.
• Company number: [LLP-number-to-be-inserted].
• Registered office: [registered office address, United Kingdom].
• ICO registration number: [ICO-number-to-be-inserted].
• Contact: privacy@blackboxworld.com.

2. Data we collect

• Contact and company information you send us.
• Project materials, correspondence, and feedback.
• Billing information needed to invoice you. We do not store full payment-card numbers.
• Standard server logs containing IP address, user agent, requested URL, and request time.

3. Lawful bases

We process data to take steps before and perform a contract, comply with legal obligations, pursue legitimate interests in operating and securing the website, and on consent where consent is required.

4. How we use data

• Respond to enquiries and schedule calls.
• Deliver and support services.
• Send invoices, transactional messages, and project updates.
• Secure the website and meet legal and accounting obligations.

5. Cookies

The website uses the strictly necessary bbworld-locale cookie to remember your language choice for up to one year. It is not used for advertising, analytics, or profiling. We do not set behavioural-advertising cookies.

6. Sharing data

We share data only with necessary processors such as hosting, email, accounting, and payment providers under suitable data-protection terms; with professional advisers; and with authorities where law requires it. We never sell personal data.

7. International transfers

Transfers outside the United Kingdom use mechanisms recognised under UK GDPR, including adequacy regulations, the IDTA, or EU Standard Contractual Clauses with the UK Addendum.

8. Retention

• Enquiries: up to 24 months after the last interaction.
• Project data: the engagement plus up to 6 years.
• Accounting records: 6 years.
• Server logs: up to 30 days.
• Language cookie: up to one year or until you delete it.

9. Security

We use access controls, encryption in transit, vendor review, and other reasonable technical and organisational measures.

10. Your rights

Where UK GDPR applies, you may request access, correction, erasure, restriction, portability, object to processing, and withdraw consent. Contact privacy@blackboxworld.com.

11. Complaints

You may complain to the Information Commissioner’s Office: ico.org.uk/make-a-complaint.

12. Children

The website and services are not directed to children under 13, and we do not knowingly collect their data.

13. Changes and contact

The current version is always available here. Questions: privacy@blackboxworld.com.